Important Information

All children under the age of 18 must be accompanied by an adult over this age unless the parent of the child is 16-18.

We take data security very seriously. You can find out more about how Rainforest Adventure uses your personal data by e-mailing info@rainforestadventuremotherwell.co.uk

 

From time to time we, and third parties to whom we have provided authority, may take photographs and/or video recordings of the premises, including the car parks and surrounding areas, as well as events, which may feature visitors. By entering, you are accepting these terms, and you agree that Rainforest Adventure or any authorised third party may use such images in perpetuity in any promotional or publicity material in any format whatsoever. You further agree that all copyright and any other intellectual property rights that subsist in or arise out of these materials shall be absolutely owned by us or such authorised third party. VIsitors may request for images to be removed from any such materials and ask if this can be removed.

 

While Rainforest Adventure Park and its employees attempt to ensure the complete safety of our visitors, it is the responsibility of parents/guardians to supervise and accompany children on the site with a ratio of one adult for every six children over five and one adult for every three children under five. Children may only use the facility when accompanied by a responsible adult.

 

There is strictly no smoking or vaping on the premises.

 

Abusive/aggressive or any other type of behaviour deemed to be unsuitable towards Rainforest Adventure staff, management, or any other member of the public from either adults or children will not be tolerated under any circumstances. Should members of the public witness any unsuitable behaviour from either adults or children they MUST inform a member of staff immediately who will then resolve the situation. Failure to follow this rule could result in further action being taken by Rainforest Adventure or individual parties involved.

Management reserve the right to refuse entry.

 

An adult is classed as a parent or guardian over the age of 18 and the child/children always remains their responsibility when here. This is for the safety and security of their children.

 

Parents/Guardians know their child’s capabilities and behaviour best and so should ensure an appropriate level of supervision to reflect this.

All Children/Adults must follow all equipment usage signage displayed.

 Only Food and Drink purchased from  Rainforest Adventure can be consumed in the centre.

Children who are unwell, or who have been unwell, should not visit for at least 48 hours. Children who become unwell in the activity centre, must leave the activity centre immediately.

Rainforest Adventure does not accept responsibility for any personal belongings which are stolen, lost or damaged at any time.

 

All height and age restrictions imposed by the management must be adhered to.

 

Rainforest Adventure reserves the right to restrict play session if required. This will be communicated to guests before payment is taken on reception or online and additionally reserves the right to close any piece of equipment during trading hours for any reason, without notice or compensation. We will endeavour to inform you of a closure prior to a party only.